What is computer technician course?
The Computer Technician Course program (CTC) provides knowledge and skills in microcomputer installation, diagnosis,
repair and networking. The program also includes courses in electronics and electricity, application software and internet
subjects.

Introduction:
While motherboards, servers and other computer parts may seem little more than a jumble of wires and hardware to most
people, Computer Service Technicians look beyond these aspects to recognize the soul and lifeline of a well-functioning
computer system. Computer Service Technicians are experts at identifying the various computer parts to install, maintain and
repair computer equipment.

PC Tech also Known As;
• Computer Technician
• Computer Repair Consultant
• PC Technicians
• Computer Support Specialists
• Technical Support Specialist

A Computer Service Technician would typically need to:
• Install efficient networks including local area networks and wide area networks (LAN/WAN) and others; manage network components, such as servers
and IPs (internet protocols)
• Conduct regular and preventive maintenance, tests, audits on network and computer systems to prevent system failures and ensure their proper
functioning
• Troubleshoot and tackle bugs and other problems with computer network systems, cabling and wireless networks and restore their functionality
• Set up and configure computers and peripheral equipment, such as printers and scanners; maintain and repair technological equipment, such as routers
and other peripheral devices; teach clients how to properly use computer systems and components
• Analyze and correct computer hardware problems; service and replace parts as required
• Install and configure software and drivers, update the system software as required
• Demonstrate software usage to clients; troubleshoot and provide prompt technical support when they face software glitches
• Manage network and computer security options to secure privacy and maintain protection from attacks; install anti-virus software, report new virus files,
and remove malware
• Carry out periodic upgrades to keep all software, hardware and computer systems updated for efficient functioning
• Liaise between user and manufacturer when equipment has to be sent for repair
• Configure email accounts; maintain backup files; keep records of repairs for future reference; maintain technical documentation for computer networks,
systems, software and hardware for colleagues to reference
• Find solutions by trying to replicate the technical problems that clients or colleagues report; replace computer parts when necessary
• Set up equipment to facilitate web conferences and other events that require the usage of computers and their peripherals
• Stay up to date on the latest technological advancements for computer systems, software and hardware.